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Hospitality Course

Hospitality

Hospitality management focuses on ensuring customer safety and comfort in a hotel, restaurant or entertainment facility. More importantly, Hospitality management centres on customer satisfaction that would lead to loyalty and repeated business. Students in hospitality management usually have the opportunity to receive hands-on experience in an real hospitality environment in organisations. Hospitality management integrates theories from similar disciplines like commerce, business administration and supply chain management and logistics.

Students in hospitality management will be equipped with the skills necessary to implement business development and quality management strategies. They will gain basic administrative abilities in order to control organisation, planning and scheduling activities. Most importantly, students will develop excellent customer service and communication skills as working in hospitality facility involves establishing and maintaining positive working relationships with colleagues and clients.

Graduates can apply for employment in restaurants, hotels, casinos, clubs, and contract food services. They can find jobs as hotel managers, travel agents, clerks, cost controllers, restaurant managers or cruise line personnel.